Other Tools 

The CCLASP can predict the performance of, or design and cost the components of, a call center operation and addresses the performance and cost associated with a single consolidated or a networked distributed call center operation. Noblis uses this tool, along with other telecommunications models and tariff information, to identify the most cost effective locations, telecommunications network designs, staffing distribution, and technology insertion for call center operations.

IT Investment Analysis Tool

The IT Investment Analysis Tool is an integrated set of capabilities that allows CIOs to track and manage IT investments and legacy systems across their enterprise consistent with Clinger-Cohen requirements.

Web-based Telecommunications Pricing Tools

Developed for the MAA, WITS2001, and FTS2001 programs, these tools can be used to:

• Learn voice and data services available in specific areas
• Estimate costs of services
• Determine billing correctness

Noblis provides access (via web) for all users to perform network analysis and optimization using our NetInfo Pricing Tools and website. This website is used by many federal agencies and private sector firms, including carriers and integrators.

Telecommunications Support System (TSS)

• The Aggregate Cost Engine (ACE) pricing system
• The TSS-pricer for pricing of FTS2000/FTS2001/commercial traffic
• The web-based pricing server - a web interface to the TSS pricer
• The Traffic Tape Transformer (T3) - for fast scanning / verification of FTS2000/2001 traffic detail tapes
• The Aggregate traffic designed, which can create detail spectrums of traffic given “broad-brush” instructions, or can apply details of historical traffic to repair defects in current traffic
• The agency profiler - an advanced reporting system for pricer output
• The traffic growth system - takes traffic detail records and aggregate growth instructions, and creates detailed forecasted traffic for years into the future
• The Warehouse Data Model (WDM) - a database tracking telecom concepts and allowing data to cross between the very different paradigms of FTS2000, FTS2001, and commercial prices and traffic
• The LERG and npanxx update tracking system

The Function Point Reference Model

The Function Point Reference Model is a proprietary Noblis tool. Its primary features are that it partially automates function point calculations and serves as a database for identifying, recording, and commenting upon a system data files and transactions, and it is also a reporting tool for all counting results. The tool is based upon the rules dictated by the International Function Point Users Group’s (IFPUG) Function Point Counting Manual and its revised as IFPUG updates their rules. The files worksheet calculates the function points for those files identified in the system. The transactions worksheet calculates the function points of those transactions identified in the system. The summary worksheet extracts and displays the information from the files and transactions worksheets. The table worksheet contains constants and data elements that are used by the files and transactions worksheets in their calculations.