Service Description:
The IT Program Management Team has a strong combination of hands-on and theoretical knowledge of Program Management concepts utilized throughout a projects’ lifecycle. The team consists of certified Project Management Professionals (PMPs) and experienced staff ranging from 15 to 30 + years hands-on program management experience. The IT Program Management team’s areas of expertise include: Training, Communications, Earned Value, Scheduling, Risk Analysis, Budgeting, Acquisition Support, and FBI’s Lifecycle Management Directive.
The Program Management Team is currently supporting the FBI, Bureau of Land Management, and General Services Administration. The Program Management Team is/has supported or is supporting some of the top IT initiatives in the FBI such as the SENTINEL Program, Next Generation Combined DNA Index System (NGCODIS), Delta, ORION, the Investigative Data Warehouse (IDW), and the FBI Automated Messaging System (FAMS). For GSA, the Program Management Team is also supporting the NETWORX Program.
The table below identifies a sample listing of documents developed by the Program Management Team.
Table 1. Program Management Team Sample Documents
| Business Process Analysis and Reengineering |
• Current Business Practices
• Use Case and Activity Diagrams
• Interagency Task Group Reports and Memoranda of Understanding
• Lessons Learned
• Success Stories |
Metrics
|
• Operational Metrics
• Performance Measures
• User Readiness for IT Applications
• Statistical Analyses of National Scorecards
• Customer Satisfaction |
| Training |
• Training Plans
• Lesson Plans
• Users’ Guide
• Training Logistics
• Training Evaluations |
| Project Management |
• Business Case Analysis
• Project Management Plans
• Concepts of Operations
• Requirements Analysis
• Communications Plans
• Risk Management Plans |
Acquisition Support
|
• Statements of Work
• Independent Government Cost Estimates
• RFP Sections
• Cost Templates & Instructions
• Award Fee Plans
• Source Selection Plans |