Clinical Performance
Clinical care is the core business of healthcare organizations and healthcare leaders realize that they must continually invest in innovative solutions for care delivery. At the same time, healthcare is inundated with complex and difficult problems for which solutions must be found, including rapid technological advances that require adoption and clinical process re-design coupled with critical staffing shortages. Noblis’ clinical performance services provide you with significant clinical efficiencies, better outcomes, and remarkable patient satisfaction levels.Clinical Processes Innovation
Noblis’ clinical process methodology unleashes creativity in your organization by utilizing the concepts of discovery and anticipation to gain insight and foresight into new and innovative process opportunities. When combined with industry best practices, you will see unprecedented performance in providing safe, patient-focused, and financially viable care.
Capacity Management and Patient Flow
In many markets, demand for inpatient services is outpacing bed capacity; however, building more capacity can be a multi-year, high-dollar endeavor. On the other hand, increased demand for services, rapid patient turnover and static resources can cause gridlock and result in staff burnout and patient dissatisfaction. Noblis can assist you in uncovering latent capacity through assessment, design and implementation of industry best practices expediting patient admission, ensuring appropriate bed placement, expediting patient discharge, reducing unnecessary length of stay, and improving patient satisfaction.
Emergency Department Services
Your ED is your “front door” to the community and it is under siege from a variety of fronts: a growing uninsured population using your ED as its primary care provider and eroding your payor mix; increased demand from your aging population; disintegration of area trauma services; specialists who refuse to provide ED call coverage; and, downstream bottlenecks in inpatient units. Noblis professionals can assist you with your ED services by streamlining care, relieving inpatient bottlenecks and accommodating pent-up demand while improving patient safety and quality.
Patient Safety and Quality
Healthcare organizations are compelled to focus considerable public attention on patient safety and quality because of regulatory, reimbursement, and consumer expectations. Noblis can assist you in the development of evidence-based patient safety and quality reporting that you can use for internal operating purposes as well as to satisfy public and regulatory requirements. Our professionals will assist you in developing qualitative and quantitative safety and quality indicators that can be measured as part of your on-going quality improvement process.
Care and Medical Management
Delivering the appropriate level and degree of clinical care requires a collaborative approach by the physician, nursing and clinical staff. There may be obstacles or barriers to this collaboration, including new medical device and technology adoption. Noblis applies a systems approach to ensuring that “the right care at the right time in the right place” is being provided to your patients so that you can sustain and enhance your benchmark lengths of stay and outcomes.
Patient Care Services
With limited budgets and substantial shortage of key clinical resources, hospitals are struggling to organize and deploy caregivers effectively and efficiently. Noblis can assist you in designing an appropriate care delivery model for your hospital, including organization of staff and resources, role definitions, clinical expectations, patient care service strategies and volume and workload allowances.
Pay for Performance (P4P)
“Payment for value” is becoming prevalent in the industry as payors and insurers demand value per dollar spent and refuse to pay for care that does not meet reimbursement guidelines. Noblis’ pay-for-performance methodology enables you to assess your “revenue at risk” under payor value-based payment programs. The assessment includes key clinical metrics, technology required for P4P reporting, and changes that will be necessary to succeed in a performance-based system. Noblis will help you to mitigate the risk of revenue decline in a value-based payment environment.
If you would like information regarding our services, please contact one of our practice professionl or our national headquarters at (703) 610-1500 or (866) 882-9007 or you can e-mail us at HealthInnovation@noblis.org.
