Why innovate? Because the pace of change in healthcare is accelerating. Customer knowledge and expectations are higher than ever; payers and regulators are demanding improved performance; and, safety and quality are areas of increasing public scrutiny. Most healthcare organizations have demand for higher performance in a shorter time frame than traditional improvement approaches can deliver. Unless organizations can meet this demand, their ability to thrive and further their mission is threatened.
At Noblis, we are passionate about innovation because it is innovation that produces quantum leaps in performance through redesigned or new processes enabled by changes in technology, facilities, and people. Noblis' innovation methodology applies a systems approach to fundamentally change operational practices, resulting in dramatic improvements to cost, quality, safety, efficiency, and effectiveness. Performance innovation integrates best practices and leading-edge thinking from a variety of industries to re-invent how your organization works.
Noblis' Performance Innovation team works collaboratively with our healthcare clients to identify, design, and implement operational innovation. Our approach supports and/or enhances the hospital's mission and performance goals for growth, revenue enhancement, patient safety and quality, satisfaction, and cost reduction as well as cultural transformation. We understand that operational excellence is foundational and paramount to achieving the strategic agenda.
I3R Framework ©
To deliver services to a broad range of health care organizations, Noblis has developed the I3R Framework to address changes that range from transformational to tactical in Innovation, Improvement, Integration and Recovery.
Performance innovation addresses the three operational components of the health care enterprise:
Clinical: Designing the most innovative methods of patient care delivery to create highly efficient systems in clinical process innovation, capacity management and patient flow, emergency services, patient safety and quality, care and medical management, and pay for performance.
Business: Designing efficient and effective support, administrative and logistical processes that help you achieve benchmark levels of performance in labor resource management, workforce solutions, process improvement, supply chain and non-salary management, operational reengineering, revenue cycle, organizational design, margin improvement, merger integration.
Organizational: Creating a culture of innovation as an approach to achieving performance excellence through leadership and organizational development, change enablement, communication strategies, and organizational design.
If you would like information regarding our services, please contact one of our practice professionals (see contact information to the right), or our national headquarters at (703) 610-1500 or (866) 882-9007 or you can e-mail us at HealthInnovation@noblis.org.
